Upselling

Compare a more expensive alternative

Upselling means offering a higher-priced version or alternative to a product under consideration. In software, this can mean moving to a more extensive plan. A separately purchased complementary module is cross-selling. The additional price needs an identifiable benefit for the intended use.

From plan comparison to an effective change

A fictional project application has the basic plan plan-basic with 5 member seats and the higher-priced plan-team with 20. A team needs 7 seats. These numbers are invented plan limits, not ASES or provider plans. The proposed comparison view places the seat limit, price, billing period and intended change date side by side; the current plan remains clear.

Displaying the view or sending another invitation does not trigger a plan change. Only an explicitly confirmed change is mapped to the existing subscription. Stripe notes that incorrect mapping when changing prices can add another subscription item rather than replace the existing one. The change date and possible prorated billing must therefore be clarified in the intended flow.

In this example, only the confirmed, effective change updates the enabled seats. A price table alone does not raise an access limit; the server check uses active access rights. Whether the larger plan makes economic sense cannot be inferred from the seat limit alone. This flow is a design; no actual subscription was changed.

Sources

• Shopify — Cross-selling and upselling

• Stripe — Change subscription prices

• Stripe — Entitlements