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UX agency for web design and UI design, from research to implementation

ASES is a UI/UX design agency. We design websites, apps and software that your customers and your team can find their way around without instructions. To get there, we start with what your users want to get done, then design the structure, clickable prototype and finished interface. On request, our own team also builds the design.

Having a website or app designed: how it works

Choose where your website or app stands today. The map shows your next step and what you get after each phase.

Where do you stand?
  1. You are here

We are planning a new website or app

Your first step
We clarify with you who will use your website or app and what these people want to get done there. Pages, flows and design follow from that.
Enough to get started
A short description of your project and, if you have them, websites you like, with a sentence on what you like about them.

01 Initial consultation and goals

We
We ask you to explain what your website or app should achieve for your company, and we look at what already exists: pages, programs and documents.
You
You describe the goal and user groups and show us examples you like.
At the end
A clear picture of goals, users and their most important tasks.

The section further down shows what your development team receives and how the design becomes code. From design to code

How we work in detail

UI/UX design: what we design for you

UX design determines how your users find information and complete their tasks. UI design shapes the interface they see and use along the way. We plan both together, for websites, shops and software. Often several topics interlock, for example in a redesign that starts with a usability test and ends with a design system.

UX Research & Usability Testing

Understand your users' needs and test interfaces with usability tests and prototypes.

  • UX audit
  • User interviews
  • Usability test
  • Clickable mockup

You receive a list of observations, sorted by importance and each with a recommended action.

Web Analytics & Conversion Optimization
Read more

We start with what is already there: analytics data, questions that sales and customer service answer again and again, and terms visitors search for on your website. Then we talk to people from your target group about their experiences and have them solve typical tasks in a clickable prototype. Where they hesitate or give up, we change the design. We take a short look at an existing website or software in the initial consultation; the detailed review, the UX audit, is then the first phase of the project.

Fits if you want to know where visitors drop off or why users keep asking questions.

Web Design

Websites that lead visitors to their goal and work on smartphone and desktop alike.

  • Responsive web design
  • Company website
  • Redesign

You receive designs of all page templates for smartphone, tablet and desktop.

Websites & CMS
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First we clarify what visitors should get done on your website: make an inquiry, compare products, find a contact person. The menu, home page and every page template follow from that. For us, responsive web design means we design every template for smartphone, tablet and desktop. In a redesign, we keep what works well today and change what holds visitors up.

Fits if visitors should find what they are looking for faster, or a redesign is coming up.

UI Design for Apps & Software

Interfaces for apps and business applications that can be used without training.

  • Dashboard design
  • Customer portal
  • App design
  • Business application

You receive designs of all views and states, tested in the prototype.

App Development
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We design customer portals, dashboards, internal business applications and apps for iOS and Android. Every view shows users where they are and what to do next. We also design all states of a view: empty, loading, with an error and after successful completion. In apps, we follow the interaction patterns your users know from iOS and Android.

Fits if your team or your customers work with the application every day.

Design Systems

A shared collection of colors, fonts and building blocks, so that all interfaces stay consistent.

  • Design tokens
  • Component library
  • Style guide
  • Figma library

You receive a library in Figma, on request with the components in code.

From design to code
Read more

We define colors, fonts and spacing as design tokens. We design buttons, form fields and other components with all their states, plus rules for when to use which. If you change a color, it changes in all interfaces at once. Contrast, focus and the minimum size for touch targets are defined in the system. For a mid-sized company, a lean library that grows with your product is often enough.

Fits if several websites, apps or teams use the same building blocks.

Accessibility & BFSG

Websites and apps that as many people as possible can use without barriers, in line with the BFSG and WCAG.

  • Accessible website
  • Review of existing websites
  • Accessibility information

You receive a website that can be operated with a keyboard and a screen reader.

Accessibility in line with the BFSG and WCAG
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For a new website, we plan contrast, keyboard operation, labels for screen readers and clear forms from the first sketch. For an existing website, we first check where the barriers are and agree with you on the order in which we remove them. The section further down shows who is affected by the BFSG and what it involves.

Fits if you offer consumers a contract online or your website should be usable by everyone.

Brand Identity

Logo, colors and fonts that make your company recognizable everywhere.

  • Logo
  • Colors and fonts
  • Brand guidelines
  • Presentations and print materials

You receive logo files, colors, fonts, brand guidelines and presentation templates.

Read more

We design your logo from scratch, develop colors, fonts and imagery and record in brand guidelines how they are used. That way, your team and other service providers use them correctly too. We design presentation templates and print materials to match. As a brand identity agency that also designs websites and apps, we test the new identity right away on your website and app. If your brand identity already exists, we carry it over into the design system.

Fits if your company should present itself consistently on the website, in presentations and in documents.

More than interfaces: illustration, motion and 3D

Alongside websites and apps, we design the images, motion and objects that make your brand stand out.

Illustrations and icons

Custom illustrations and icon sets in the style of your brand identity, for website, app, presentations and print materials.

  • Illustrator
  • Figma

Motion and animation

Animations for interfaces and logos, and short videos that present your offering. On websites and in apps, we implement them with Lottie or Rive so that they load quickly.

  • After Effects
  • Lottie
  • Rive

3D and mockups

3D visualizations and mockups that show your product, your app or your website in use.

  • Blender
  • Spline
  • Photoshop

One idea, many forms

Website, app, shop or campaign: we turn your idea into the form that reaches your customers.

How a view is created: an example from a customer portal

An example: a manufacturer's business customers often call to ask when their delivery will arrive. This is how we redesign the order overview in the customer portal so that they find the answer themselves.

Example · Customer portal · Order overview

  1. Understand

    What we do
    We read the most frequent questions to customer service and see in the analytics data where customers leave the portal.
    What is created
    The customers' most important tasks and their path through the portal, on one page.
  2. Sketch

    What we do
    We design several variants of the overview and decide with you which one to take forward.
    What is created
    A wireframe of the order overview.
  3. Test

    What we do
    Test participants solve a task in the clickable prototype: “Find out when your order will arrive.” Where they hesitate, we change the design and test again.
    What is created
    A list of observations and a revised prototype.
  4. Design

    What we do
    We finish designing the overview, with the delivery date up front, for smartphone and desktop, in light and dark mode and with all states.
    What is created
    Design files, ready for implementation.

From design to code: design system and handover

What is designed in Figma should look exactly the same in code and work exactly as it did in the prototype. That is why, at ASES, design and development work in the same team, and colors, fonts and building blocks have the same names in Figma and in code.

In code, colors, type, spacing and focus have the same names as in the design.

  • Colors and fonts
  • Spacing and grid
  • Components with all states
  • Screen sizes
  • Accessibility notes
  • Link to the prototype

We build it

Whether a website with WordPress, TYPO3 or Webflow, a shop or an app: we build it from the same building blocks as in the design. During development, a preview link shows you what is already in place.

Software DevelopmentE-Commerce

Your team builds it

Your development team receives the design files with all states and screen sizes and the link to the prototype. On request, we also deliver the components as code, documented in Storybook.

Accessible website in line with the BFSG and WCAG: what it involves

Accessible means that people can use your website with a keyboard, a screen reader or strong magnification too. All visitors benefit, for example through clear labels, understandable error messages and easily readable contrast.

Choose how people use it
What is required
Every field and every button can be reached with the keyboard, in a logical order, and the focus always stays visible.
How we check
We go through every template without a mouse, and for forms all the way to submitting.

We design and check every project against WCAG 2.2, level AA. The Website Check measures, for one page, the part that can be checked automatically; that is not an assessment under the BFSG.

Open the Website Check

Who the BFSG affects

The BFSG (German Accessibility Strengthening Act) mainly affects websites and apps through which consumers conclude a contract online, for example in an online shop or with a booking. It has applied to such services since June 28, 2025. Micro-enterprises with fewer than ten employees and an annual turnover or balance sheet total of no more than €2 million are exempt if they provide services. As a rule, the law does not affect purely informational websites and shops that sell exclusively to businesses.

  • Online shopaffected
  • Online bookingaffected
  • Informational websiteusually not affected
  • Shop exclusively for business customersusually not affected

What information the law requires

  • How your service meets the accessibility requirements
  • The competent market surveillance authority

Anyone covered by the BFSG publishes this accessibility information about their service. We prepare it with you.

We remove barriers in the code, in the templates and components of your website, so that every page benefits. An overlay plugin only changes the page in the visitor's browser; the code of your website stays unchanged.

What does web design cost? What the price depends on

You know the price for your design project before work begins. For design and implementation, you pay a fixed price per project; for support and further development, a flat monthly fee.

Quote

Design and implementation, one-off

Fixed-price project

For research, design and, on request, implementation, up to go-live.

  • Fixed price for the precisely described scope
  • If the scope changes, we adjust the quote first
  • No billing by the hour
Go-live

After go-live, monthly

Support and further development

For the time after go-live, on request.

  • Flat monthly fee for maintenance and support
  • Phone support around the clock
  • New pages and features per work package, each with its own quote

What the scope depends on

  • How many page templates and views are created
  • Which research and testing steps the project needs
  • Whether a design system is created or an existing one is extended
  • Whether the logo, colors and fonts are already set
  • How accessible an existing website already is
  • In how many languages the interface and content appear
  • Whether we also build the design

If you have a budget range, mention it in the initial consultation. We align the scope with it and plan further pages for later steps.

Costs after go-live

There are costs after go-live as well: for licenses for fonts, images and tools such as Webflow, for hosting and for maintenance. These items are stated in your quote.

What you own at the end

After full payment, we hand over everything you need to continue your website or app yourself or have it developed further by another team.

  • Design

    • Design files of all interfaces we design for you
    • Link to the clickable prototype
    • Design system as a library
  • Code, if we build it

    • The source code developed for you
    • Git repository with the complete change history
    • Technical documentation
  • Access

    • Servers and hosting
    • Domains
    • Accounts for all services
  • Rights

    • Rights of use

Licenses for fonts and images, accounts with tools such as Webflow and the Figma files stay with us during the project. After full payment, we transfer them to you.

We set up files and code so that a new team can also find its way around. You decide who looks after your website or app in the future.

The tools we design with

We work with the tools that suit the task: Figma and Sketch for interfaces, Adobe Photoshop, Illustrator, InDesign and After Effects for images, graphics and motion, Blender and Spline for 3D, and React, Storybook and Tailwind CSS in code.

  • Design and prototypes

    Designs, clickable prototypes and libraries for design systems.

    • Figma
    • Sketch
    • Framer
  • Images and graphics

    Image editing, illustrations, icons and print materials.

    • Photoshop
    • Illustrator
    • InDesign
  • Motion and 3D

    Animations for interfaces and logos, 3D visualizations and mockups.

    • After Effects
    • Lottie
    • Rive
    • Blender
    • Spline
  • Components

    Building blocks in code, documented for your development team.

    • Storybook
    • React
    • Tailwind CSS
  • Websites

    Websites whose content your team edits itself.

    • Webflow
    • WordPress
    • TYPO3
  • Research and analytics

    How visitors use your website and where they drop off.

    • Matomo
    • Google Analytics
    • Hotjar
  • Accessibility testing

    Automatic checks of contrast, labels and structure, complemented by our manual review.

    • Lighthouse
    • axe-core
All technologies

ASES in numbers

  • 1 teamOur own team, no subcontractors
  • 15+More than 15 years of experience on the team
  • 35+Companies in more than 35 countries work with us
  • 10Conversations in ten languages
About ASES

Questions people ask a UX agency

Answers on costs, process, user testing, design files and accessibility.

What does web design or a UX project cost?

That depends on the scope: on the number of page templates and views, the research and testing steps, a design system, the state of your brand identity, the languages and whether we also build the design. As soon as the scope is set, you receive a fixed-price quote. We bill support monthly and new work per work package. We do not bill by the hour.

How long does a design project take?

The duration depends on the scope, the test rounds and how quickly texts, images and decisions are available. Our own team starts promptly. If you have a fixed date, such as a trade fair or a planned relaunch, mention it in the initial consultation. We plan the scope accordingly.

What does a UX agency do, and when is it worthwhile for us?

A UX design agency finds out what your users want to get done and where they get stuck along the way. It tries out interfaces in a prototype before anything is developed, and then finishes designing them. This is worthwhile if you are planning a new website or app, if visitors drop off or if a relaunch is coming up.

What is UX design, what is UI design, and what is the difference?

UX stands for user experience. UX design determines whether and how easily users reach their goal: structure, flows and wording. UI stands for user interface. UI design shapes what users see and operate: layout, colors, fonts, buttons and their states. We plan both together.

How do you test whether our users can find their way around the design?

People from your target group solve typical tasks in the clickable prototype, such as finding an order or filling in a form. We decide with you per project who finds the participants. We observe where they hesitate or take a wrong path, change the design and test again. At the end, you receive a list of observations, sorted by importance and each with a recommended action.

What do we get at the end: Figma files, prototype, design system?

After full payment, you receive the design files of all interfaces in Figma, the link to the prototype, the design system as a library and the rights of use. If we also build the design, you additionally receive the source code developed for you with the Git repository, the technical documentation and all access credentials.

Do you also build the design, and who looks after it afterwards?

Yes. The same team develops your website with WordPress, TYPO3 or Webflow, your shop, your app or your software. If your company has its own developers, we hand the design over to them with all states and screen sizes. We also build designs created by another team. After go-live, we continue to look after the website or app on request, with updates, monitoring and further development.

Can you rework our website without rebuilding it completely?

Yes. First we record what works well today and can stay. With your analytics data, we see where visitors get stuck; the Website Check shows how fast a page loads and which barriers can be found automatically. We improve these templates and pages in the existing system. If the structure or system no longer suits your company, we plan a relaunch with you.

When is a design system worthwhile?

As soon as several websites, apps or teams use the same building blocks, your product keeps growing or your brand drifts apart in different places. For a single smaller website, a lean style guide and a small component library are enough. We make the system as large as necessary and extend it with your product.

Does our website have to be accessible?

If consumers conclude a contract online through your website, for example in a shop or with a booking, the BFSG has generally applied to you since June 28, 2025. Micro-enterprises that provide services are exempt. The law usually does not affect purely informational websites and shops exclusively for business customers. We design every project to be accessible in line with WCAG 2.2, level AA, even if the law does not affect you.

Do we need a brand identity first?

Not necessarily. If the logo, colors and fonts are set, we carry them over into the design system and design the website and app with them. If they are missing or your brand looks different everywhere, we first develop the brand identity and test it right away on the first views.

What do you need from us to get started?

You do not need a briefing or a requirements specification. Briefly describe your goal and your users. It helps to have the address of your website, examples you like with a sentence on what you like about them, and existing logos, fonts or a style guide. If you like, also share access to your analytics data.

Let's talk about your website or app

Tell us who uses your website or app and what should become easier there. We will get back to you as soon as possible and find a date for the initial consultation with you.

  • Free initial consultation
  • No obligation
  • NDA on request