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AI automation, from the first process to operation

ASES is an AI agency that automates the processes in your company, from sales and customer service to accounting. When recurring work runs automatically, you save time and costs. We start with one task, connect the solution to your systems and then take on the next.

How we bring AI into your company

Introducing AI starts with a task from your daily work. Choose where you stand today. Each phase ends with a result you can see and review.

Where do you stand?
  1. You are here

    Initial consultation

    We
    We ask you to show us where your team reads documents, enters data or answers inquiries, and with which programs. Together we choose a task that takes a lot of time and lends itself well to automation.
    You
    You show us real examples, such as emails, invoices or forms, and name the programs involved.
    At the end
    The task we start with.
  2. You are here

    Scope and quote

    We
    We define which steps run by fixed rules, where an AI reads, sorts or writes and where your data is stored. We also check which role and obligations you have under the EU AI Act.
    You
    You set the priorities and review the quote.
    At the end
    A fixed-price quote with a precisely described scope.
  3. You are here

    Design and development

    We
    We set up the workflow, connect it with your systems and write the test cases we check it with. You see work in progress through a preview link.
    You
    You give feedback on the work in progress and make the decisions with us.
    At the end
    A workflow that works with your data and is ready for testing.
  4. You are here

    Testing and go-live

    We
    We test the workflow against the test cases and the agreed scope. At launch, we train your team and everyone who works with the solution.
    You
    You review the result with us before the launch.
    At the end
    A running workflow and a team that works with it.
  5. You are here

    Support and further development

    We
    On request, we monitor the workflow and install updates.
    You
    You tell us which task is next in line.
    At the end
    One workflow after another that takes work off your team.

Your first step

We look with you at the tasks your team repeats every day and choose one to start with.

Enough to get started

A task that costs your team time, and an example of it, such as a typical email or invoice.

At the end of each phase, you decide whether we continue or stop here.

The comparison further down shows whether your task needs AI or whether fixed rules are enough.What is AI automation?

What is AI automation?

AI automation combines fixed workflows with AI for the steps where rules are not enough. An AI reads a freely worded email, recognizes the details on a scanned receipt or writes a suggested reply. Anything that can be described as “if A, then B” runs as a fixed workflow, fast and traceable.

The same request in three ways: a customer wants to know where her delivery is.

“Where is my delivery?”One request

Fixed workflowAI chatbotAI agent
What happensAssigns the email to the right inbox and sends a confirmation of receipt.Explains in the website chat, based on your shipping terms, how long a delivery takes and how to track it.Looks up the order in the ERP, checks the shipping status and prepares the reply.
Who decides the next step?The workflow as it was set upThe person in the conversationThe AI, with the tools it is allowed to use
With the same inputAlways the same resultA similar answerThe path can differ
Fits ifthe rules are fixedthe same questions keep coming upa task has many small steps in several programs
What happens
Assigns the email to the right inbox and sends a confirmation of receipt.
Who decides the next step?
The workflow as it was set up
With the same input
Always the same result
Fits if
the rules are fixed
Go to topic

An AI phone assistant is a chatbot or an agent on the phone.

We recommend what suits your task, even if it is the smaller solution.

AI use cases for businesses

Every department has tasks that repeat every day. AI automation takes over the following directly in the programs your team already uses. That leaves your employees more time for the work where people make the difference.

  • Sales

    • Assess inquiries from the website and pass them to the person responsible
    • Enter contacts and call notes into the CRM
    • Prepare quotes from your prices and templates
  • Customer service

    • Sort emails and tickets by request and forward them
    • Answer recurring questions in the chat and on the phone
    • Write suggested replies from your documents
  • Accounting

    • Read incoming invoices and match them with orders
    • Assign receipts to the right transactions
    • Send payment reminders
  • HR

    • Set up new employees in all programs
    • Schedule job interviews
    • Answer employees' questions about vacation and internal rules
  • Purchasing and logistics

    • Read order confirmations and delivery notes from suppliers
    • Create reorders as soon as a minimum stock level is reached
    • Track shipments and inform customers about the status
  • Marketing

    • Write drafts for texts, newsletters and social media posts
    • Create product images and video variants for several channels
    • Compile reports from your campaign data

AI solutions for your company

From the first overview to the assistant on the phone, the same team plans, builds and looks after your AI solutions. Often several of them interlock, such as a chatbot that creates cases in the ERP through an automation.

AI Consulting

After a workshop, you know where AI saves your team time.

  • Workshop with your team
  • AI policy
  • Training per role
  • OpenAI
  • Claude
  • Gemini
  • Llama
  • Mistral
Request a quote

Local AI

Your own AI on your own servers. Your data stays with you.

  • Llama, Qwen, Mistral and more
  • GPU servers or on-premises
  • Training on your data
  • NVIDIA
  • Llama
  • Qwen
  • Mistral
  • Ollama
Request a quote

AI Agents

AI that looks things up, creates cases and prepares replies.

  • Reads incoming requests
  • Works in CRM and ERP
  • In your own software on request
  • OpenAI
  • Claude
  • HubSpot
  • Salesforce
  • SAP
Request a quote

Process Automation

Recurring workflows between your programs, with no manual work at all.

  • n8n, Make, Zapier, Power Automate
  • Starts on a form, appointment or order
  • AI for freely worded emails
  • n8n
  • Make
  • Zapier
  • HubSpot
  • Slack
Request a quote

AI Chatbots

An assistant answers questions, based on your own content.

  • Website chat
  • Internal knowledge base
  • Answers from your documents
  • OpenAI
  • Claude
  • Gemini
  • Mistral
  • Slack
Request a quote

AI Phone Assistant

Every call is answered, around the clock.

  • Even when several people call at once
  • Appointments in the calendar
  • New contacts in the CRM
  • OpenAI
  • Claude
  • HubSpot
  • Salesforce
  • Pipedrive
Request a quote

Document Processing

Invoices and forms are read, checked and passed on, without retyping.

  • Incoming invoices
  • E-invoice (XRechnung, ZUGFeRD)
  • Contracts and forms
  • DATEV
  • Lexware Office
  • sevDesk
  • SAP
  • Odoo
Request a quote

What AI automation looks like in daily use

Choose a workflow: an inquiry in sales, a call after business hours, a new employee's start or an incoming invoice. Each one shows step by step what the automation takes over and what changes compared to today.

An inquiry from the website to the quote

A prospect writes through the contact form. The AI reads the inquiry, the CRM receives a complete contact, and your sales team receives a draft quote.

TodayInquiries stay in the inbox until someone has time.

With automationEvery inquiry is in the CRM immediately, with all details.

TodaySomeone types the name, company and request into the CRM.

With automationThe workflow creates the contact or adds to the existing entry.

TodayEvery quote starts with a blank document.

With automationYour sales team reviews a finished draft and sends it off.

Inquiry

The inquiry arrives through the form or by email.

If the invoice arrives as XRechnung or ZUGFeRD, the data is already machine-readable. Then extraction is not needed, and the workflow checks the format. Check an e-invoice for free

The systems and AI models we work with

An AI solution has to work with the systems you already use. For AI integration, we therefore first check which interfaces your systems offer. In the quote, we name the technologies we propose and give the reason for each choice.

AI models

Models for texts, receipts, images and videos, from the cloud or locally on GPU servers.

Cloud

  • Claude
  • OpenAI
  • Gemini

Open models

  • Llama
  • Qwen
  • Mistral
  • DeepSeek
  • Kimi
  • MiniMax
  • Xiaomi MiMo
  • Gemma
  • GLM

Images and videos

  • FLUX
  • Stable Diffusion
  • LTX-Video
  • Wan

AI development

Tools we use to train models, deploy them on GPU servers and integrate them into applications.

  • NVIDIA
  • CUDA
  • PyTorch
  • TensorFlow
  • Jupyter
  • vLLM
  • llama.cpp
  • Ollama
  • LangChain

Your systems

ERP, CRM and accounting, which a workflow reads from and writes to.

  • SAP
  • Odoo
  • HubSpot
  • Salesforce

Workflows

Tools we use to set up recurring workflows between your programs.

  • n8n
  • Make
  • Zapier
  • Power Automate

Operations

Servers and cloud on which your workflows run.

  • AWS
  • Azure
  • Google Cloud
  • Hetzner

Channels

Where requests and documents reach you.

  • Email inbox
  • Website
  • Phone
  • Forms
  • Scans

AI and data protection: GDPR and the EU AI Act

For the data protection of your AI solution, we look at the whole path of your data, from your system through the workflow to the AI model. We clarify with you where your data is stored, including the input an AI processes.

  • Data location

    By default, your systems run on servers in the EU, preferably in Germany.

  • AI models

    With external providers such as OpenAI or Anthropic, we check before use where they process your input. On request, we run open models locally.

    Local AI
  • Contract

    For personal data, we conclude a DPA under Art. 28 GDPR. Please direct questions about data protection to our data protection contact.

  • Access

    A role and permission model defines who accesses which data and functions.

  • Protection

    We encrypt data in transit and at rest, back it up regularly and test its security.

  • EU AI Act

    For every application, we check which role you have under the AI Act and which obligations follow from it.

Managed Hosting & Operations

AI automation costs: what the price depends on

You know the price before implementation begins. For the implementation, you pay a fixed price per project; for support, a flat monthly fee.

Quote

Implementation, one-off

Fixed-price project

  • Fixed price for the precisely described scope
  • If the scope changes, we adjust the quote first
  • No billing by the hour
Launch

After the launch, monthly

Support and further development

  • Flat monthly fee for maintenance and support
  • Phone support around the clock
  • New tasks per work package, each with its own quote

What the scope depends on

  • How many work steps and special cases the workflow covers
  • Which systems are connected, such as ERP, CRM or accounting
  • In what form your data and documents are available
  • Which channels the solution works on: email, website, internal programs or phone
  • In how many languages it reads and replies
  • Where the AI model runs and whether we train it on your data

If you have a budget range, mention it in the initial consultation. We align the scope of the first task with it and plan further tasks for later steps.

Costs during operation

In operation, you pay for licenses, hosting and maintenance, and with a provider's model also for every request to the model. An agent often queries the model several times per task, a fixed workflow less often or not at all. In the quote, we calculate these items over several years and check whether there is a cheaper way to the same result.

What you own at the end

After full payment, we hand over everything you need to run your workflows yourself or have them developed further by another team.

  • Code
    • The source code developed for you
    • Git repository with the complete change history
    • Technical documentation
  • Workflows
    • The workflows we set up, for example in n8n or Make
    • Instructions to the AI (prompts)
    • Test cases
  • Access
    • Servers and hosting
    • Domains
    • Accounts for all services
  • Rights
    • Rights of use

We set up code, workflows and documentation so that a new team can also find its way around. With the prompts and test cases, your workflow can also be switched to another AI model. That way, you decide yourself who continues to look after your solution and which model it works with.

ASES in numbers

  • 1 teamOur own team, no subcontractors
  • 15+More than 15 years of experience on the team
  • 10Conversations in ten languages
About ASES

Questions people ask an AI agency

Answers on getting started, costs, data, the EU AI Act and running your AI solution.

Let's talk about your automation

Tell us which task costs your team time today and which programs it works with. We will get back to you as soon as possible and find a date for the initial consultation with you.

  • Free initial consultation
  • No obligation
  • NDA on request