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Supervised learning

A learning method that uses inputs together with their corresponding target values or classes as training examples.

Machine learning

What does a supervised model learn from?

Supervised learning uses inputs together with their corresponding targets for training. These targets are called labels and may be classes or numerical values. The model is to learn relationships that allow it to predict appropriate results for new inputs. The targets must fit the intended task. The term supervised refers to these training targets; human approval during later operation is defined as a separate process step.

In a fictional service project, previous messages with reviewed assignments to the Repair or Billing teams are to serve as training examples. The team first establishes whether these assignments reflect the responsibility wanted today and were applied consistently. Incorrect labels can teach incorrect relationships. Further suitable messages that are not part of training are planned for assessment. This should also examine how the model handles unclear or previously unfamiliar requests. Having labels enables this learning method, but does not establish sufficient quality for deployment.

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