Checkout
Checkout leads from the cart to order submission. The current selection, required details and order summary need to agree.
Taking the cart through to an order
Checkout is the part of an online shop where the details needed for an order are brought together and the customer submits it. This can include contact and delivery details, delivery options and selection of a payment method. The required steps depend on the product and selling workflow. The order summary should clearly show the selected items and services with their applicable total.
A fictional customer orders a wall calendar and changes the shipping option during checkout. The summary must then show the current delivery method and corresponding total. Once order receipt is confirmed, the shop can issue an order identifier. Payment status is obtained separately from confirmed payment processing. In this example, choosing a payment method alone is not sufficient to display the order as paid.
Sources
Related terms
- Online shopAn online shop is a digital sales channel with product selection and ordering. The shop system is its underlying software.
- Guest checkoutGuest checkout permits a purchase without mandatory account sign-in. Contact and delivery details needed for the order are still recorded.
- Product variantA product variant is a particular version of a product. Its attributes must remain consistent across selection, pricing, stock and ordering.
- Delivery capabilityDelivery capability describes whether a specific request can be fulfilled. A stock value alone does not fully answer questions of quantity, destination and time.
- Order historyOrder history shows previous orders within an agreed account scope. Old prices, current availability and current processing remain separate information.
- Dealer portalA dealer portal gives affiliated dealers digital access to agreed information and workflows. Its scope and company assignment need to be clear.
Articles on this topic
E-Commerce with ASES
Online shops, marketplaces and B2B portals