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Target-state concept

A target-state concept describes the intended future process or system through tasks, rules and checkable expectations.

Also known asSoll-Konzept
IT Consulting & Strategy

Describe the intended way of working

A target-state concept records how a defined area should work in the future. It includes tasks, responsibilities, data and rules, as well as expected outcomes. In a fictional example, each service request should belong to exactly one responsible team; unclear requests enter a defined clarification step.

The intended rule must remain understandable during cover arrangements and exceptions. Describe how compliance will be checked and which assumptions remain unresolved. A target-state concept is not finished code or evidence that the intended state has been achieved. It provides a shared basis for implementation and later checking.

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