Pilot project
A limited deployment with selected participants to learn about use and operation before expansion.
What is a pilot project?
A pilot project tries a solution in limited use with selected participants. It examines actual use and the related processing, support and feedback. Scope, learning questions, owners and conditions for continuing, changing or stopping are defined first. A purely synthetic technical check alone is not a pilot with real use.
In a fictional plan, a selected service team would process real requests through a new portal. Responsible support is reachable; open cases and feedback are recorded systematically. Before expansion, the team checks which tasks succeed and where users or operations struggle. Limited participation does not remove the need for data protection, appropriate access or adequate support. A successful pilot also does not automatically prove readiness for substantially greater use.
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Related terms
- Proof of conceptA bounded investigation into whether an important assumption or technical approach is viable.
- Minimum viable product (MVP)An MVP is a limited product or offer used to test a concrete assumption about customer behaviour.
- Product discoveryInvestigating needs, constraints and risky assumptions before settling on a product solution.
- Product OwnerThe person accountable in Scrum for product value, the Product Goal and effective backlog management.
- Definition of DoneThe shared description of the quality conditions a completed product Increment must meet.
- User storyA short description of a user role, a need and the goal behind it.
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