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Confidence score

A confidence score assesses a model prediction according to a particular method. It does not grant business approval.

Machine learning

Understand what a score assesses

A confidence score describes how certain a model considers a specific prediction according to its method. Its scale and meaning must be established for the actual system. In document recognition, for example, scores for a word and an assigned field may differ.

In a fictional example, the price 24 EUR is recognised with a field score of 0.98. That assesses the relevant recognition. It does not confirm that 24 EUR matches the valid contract or that the whole invoice is correct.

A threshold can route results for review. Its suitability must be examined using relevant examples and the consequences of errors. The score is also not a statistical confidence interval or a general guarantee of a particular error rate in your business.

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