Order approval
Order approval is an internal authorisation under defined rules. It confirms neither payment nor delivery nor acceptance by the ERP system.
Order approval is an internal authorisation an order needs before a defined next step. A rule can determine which orders need review and who may decide. Approval must be distinguished from payment, delivery confirmation and technical acceptance by the ERP system.
Bind the decision to the reviewed order version
In a fictional company portal, an order awaits an authorised person's approval. After rejection, purchasing can change the lines. The application must define whether this requires a new review. An old approval must not silently remain valid for changed contents.
Shopware describes approval rules and responsible employees. For your application, also associate the reviewed order version, the decision and the next permitted step clearly. Show a pending transaction as pending; a visible order number alone does not explain its approval status.
Sources
Related terms
- Catalogue access permissionCatalogue access permission governs access to a catalogue and its contents. A visible link or a successful sign-in alone is insufficient verification.
- Delivery capabilityDelivery capability describes whether a specific request can be fulfilled. A stock value alone does not fully answer questions of quantity, destination and time.
- Order historyOrder history shows previous orders within an agreed account scope. Old prices, current availability and current processing remain separate information.
- Dealer portalA dealer portal gives affiliated dealers digital access to agreed information and workflows. Its scope and company assignment need to be clear.
- Billing addressThe billing address is a separate address in an order or invoicing process. It must not be accidentally swapped with the delivery address.
- Shipping addressThe shipping address describes a transaction’s delivery destination. Shop and interface must distinguish it from billing details and the current address book.
Articles on this topic
E-Commerce with ASES
Online shops, marketplaces and B2B portals