ERP
ERP connects core business processes such as purchasing, inventory, orders and finance through shared data.
ERP stands for Enterprise Resource Planning. An ERP system connects core business processes such as purchasing, inventory, order processing and finance through shared data and coordinated workflows. The areas included depend on the product and its configuration.
In a fictional wholesaler, order processing uses the same product identifier as the warehouse and purchasing. An order can then relate to a stock movement and later an invoice. This depends on correctly configured units, master data and transaction rules; the ERP label does not guarantee it.
A CRM focuses more on customer relationships and sales activity. Functions can overlap. When connecting the two systems, establish which system is authoritative for each data set and where changes should be made.
Sources
Related terms
- CRMCRM organises work on customer relationships. A quotation example explains its use and the basic distinction from an ERP.
- APIAn API defines how software can use functions or data offered by other software.
- Transactional inboxA transactional inbox uses durable message records to protect local processing against duplicate deliveries.
- Message acknowledgementA message acknowledgement tells the broker that a delivery has been received or processed according to the agreed rule.
- Retry jitterRetry jitter varies waiting times randomly to spread retries and reduce simultaneous requests from many clients.
- Test tenantA logically bounded customer context of a multitenant application, configured for testing.
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APIs & Integration with ASES
ERP, CRM and shop cleanly connected