Digital wallet
A digital wallet uses saved payment methods or a wallet balance for payment. Device support and the shop integration must work together.
What is a digital wallet?
A digital wallet enables payments using saved payment methods or a balance held with its provider. The available option depends on the service. In an online shop, the customer selects the wallet and confirms the transaction through the intended flow. The wallet can provide payment details; delivery information and other order requirements must also suit the purchase.
A fictional florist wants to offer a wallet for mobile orders. The team plans to check support for the intended devices, browsers and specific shop integration. Someone using the wallet on their phone does not establish availability in every shopping situation. In the planned test, the person orders a bouquet with a delivery address and checks whether selection, confirmation and returning to the shop are understandable. The review records device support separately from the confirmed payment status.
Sources
Related terms
- Payment tokenisationFor card payments, a token can replace the card number. Permitted uses depend on the particular token system.
- Buy now, pay laterBNPL enables a purchase with later payment or instalments. The customer’s payment plan and settlement with the merchant are considered separately.
- Pay by invoiceWhen customers pay by invoice, they receive goods or services and pay later by the agreed due date. The invoice and receipt of payment are tracked separately.
- Recurring paymentRecurring payments charge an authorised payment method at agreed intervals. Amount, payment attempt and service status remain separate.
- Subscription commerceIn subscription commerce, customers receive products or services on a recurring basis. Delivery or usage plans and billing need to match.
- RefundA refund returns all or part of an amount already paid. Returning money and returning goods are separate processes.
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