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Artificial intelligence

Artificial intelligence covers methods such as language processing and pattern recognition. Suitability is assessed against a specific task.

Also known asAI
AI & Automation

Address a task using AI methods

Artificial intelligence, or AI, is an umbrella term for methods that computer systems use for tasks such as language processing, pattern recognition and content generation. Machine learning is a subfield. The label alone reveals little about which task a system performs reliably.

In a fictional example, a model assigns incoming customer emails to delivery or invoice categories. Suitable examples establish whether that assignment is useful. A fluent explanation does not replace the correct category.

Automation initially describes a process running automatically. A scheduled file transfer can be automated without an AI model. When choosing a solution, its actual input, intended outcome and handling of failures therefore tell you more than the AI label.

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