Stakeholder
Stakeholders are people or groups who influence a change or are affected by it. Participation and decision-making authority need to be distinguished.
Stakeholders are people or groups who can influence a change, are affected by it or have a legitimate interest in it. A project therefore often needs to look beyond the budget owner.
In a hypothetical ordering portal, sales knows customer prices, the warehouse knows the units actually used, and operations knows the deployment prerequisites. Customers placing orders are affected too. These perspectives can reveal different requirements.
Participation does not mean that everyone may make every decision. Record who confirms business information, who prioritises requirements and who approves the result. An interview alone does not transfer decision-making authority. The groups needed depend on the particular change.
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Related terms
- Requirements analysisRequirements analysis clarifies what a solution must achieve and why. Requests are examined for meaning, conflicts and verifiable outcomes.
- Requirements catalogueA requirements catalogue organises requirements with identifiers and verifiable details. It helps track scope, unresolved questions and changes.
- Exit strategyA prepared route to switch, take over or retire an IT service in an orderly way.
- Migration costsEffort and expenditure for the planned move of data or functions to another environment.
- Investment costsCosts of building a new or expanded IT capability, as considered in project planning.
- Operating costsExpenditure to plan for the ongoing operation of an IT solution.
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